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Beyond Fake News: Strategies for Evaluating Information in an Era of “Alternative Facts”

Beyond Fake News: Strategies for Evaluating Information in an Era of “Alternative Facts”

 

 

In our new world of fake news and “alternative facts”, teaching students how to navigate and evaluate information is challenging. Join us to learn about the right combination of tools to teach students essential information literacy skills so they can evaluate sources and find authoritative content for their research needs. We will also discuss how to teach students about the consequences of disinformation so that they will be motivated to avoid it in their school work and personal lives.

Specifically, attendees will learn:
· Concrete, student-relatable examples of how disinformation can harm
· Instructions for how to use the “IF I APPLY” framework to help students identify and move past their
emotions and biases with regard to research topics
· Methods involved in lateral reading—reading “around” a source to determine if it is reliable

Handout

Original broadcast November 7, 2019 

Biography ~ Henrietta Verma
Henrietta (Etta) Verma, a librarian and author of the Credo IL Strategy Handbook and of Reviews are In: Read Write, and Expand Your Career (Mission Bell Media, 2016), is Credo’s Customer Success Manager. She previously worked at public libraries, where one of her favorite tasks was helping elderly patrons learn to use email, and at an academic institution, where she developed IL curricula and taught science and engineering undergrads to find reliable research materials. Etta then worked for years as an editor at School Library Journal and Library Journal. These days, as well as helping Credo’s customers to get the most out of their subscriptions, Etta corrals two children and two cats, and reads mystery novels in the few minutes per week that are left. She can be contacted at henrietta.verma@credoreference.com and @ettaverma on Twitter.

 

Let’s Talk Tweens

Let’s Talk Tweens

 

 

How can libraries meet the needs of the underserved tween population? In this webinar, we will discuss ways library staff can create an environment for children ages 8-12, bridge the programming gap between story times and teen nights, and foster a lifelong love for libraries. Over the last two years, Springville Public Library in Springville, Utah has been developing strategies to help tweens feel engaged, connected, and valued as library users. This webinar will present ideas for collection development, programming, and spaces for tweens.

Participants will:
· Discover how to address the needs of their community’s tween population, including addressing gaps in
library services by age group.
· Learn to develop a tween programming plan.
· Understand the factors that go into creating a dynamic tween library space.

Handout

Handout

Original broadcast November 5, 2919

Biography ~ Lauren Tolman
Lauren Tolman received her Master of Education degree with a literacy emphasis from California State University, Fullerton. Lauren has worked in libraries for 15 years, beginning as a page and progressively moving up in various positions. She currently works as the head of youth services for Springville Public Library in Springville, Utah, where she has been for five years. Springville Library serves a population of 33,000 citizens in a growing community 45 minutes outside of Salt Lake City. It has been named Best of State for five years running, being acknowledged for its service to the community. Lauren’s passion is to serve the youth of Springville and make them feel at home in their library.

Customer Service AMA (Ask Me Anything)

 

Your webinar will be held on January 16, 2020,  2:00 pm – 3:00 pm  ET.

Login here: http://connectpro85922111.adobeconnect.com/r9ef5k2rqx2u/

Within 7 days, the recording of this session will be available in our On-Demand section.

 

 


Do you find interactions with customers to be one of the bigger challenges and delights of working in your library? Customer behaviors run the scale from pleasant to neutral to well, outrageously bad. And for the people working in customer service and those that supervise and manage them, working with the public can indeed be as Forest Gump said “like a box of chocolates…you never know what you’re going to get.”

Participants in this interactive webinar will learn customer service tips and tricks from Andrew and will share among themselves. Topics for discussion include:

• Specific verbiage to use with customers
• The “new and better ways” to ask ‘Can I Help You?’
• Approaches to working with challenging customer situations
• Ways to improve the customer experience
• How to stay fresh and refresh in a customer service position
• Ways to build customer relationships

 

Biography ~ Andrew Sanderbeck
Andrew has experienced life as a commercial disc jockey, retail manager, corporate training manager and an adjunct professor. Today, he thrives as an introverted entrepreneur, spouse, parent and grandparent who loves animals, people, books, music, spiritual conversation, quiet time and travel. (The order varies from day to day)

People tell Andrew that they love his inspirational online publication, The Friday News Minute – which like Andrew, does not go out every Friday.

Readers’ Advisory AMA (Ask Me Anything): Expand Your Reading Horizons

Readers’ Advisory AMA (Ask Me Anything): Expand Your Reading Horizons

 

Did you want to work in a library because you love books? Whether readers’ advisory is part of your job or not, our users know that books are our brand. Join us for a fun discussion of readers’ advisory, and learn how you can help your users discover great new reads, plus boost your library usage.

Participants will learn tips and tricks from Cari and will share among themselves. Topics for discussion include:

• How to find new reads, including early copies
• How to talk about genres you don’t read
• Collection development, including e-media
• Programming to support an RA culture in your library
• The readers’ advisory interview
• Ideas for training and staying current

Handout

Handout

Original broadcast October 31, 2019

Biography ~ Carrie Dubiel
Carrie is the Adult Learning and Information Services Manager at Twinsburg Public Library. She is also a writer, teacher, and podcaster.

Tried and True: Ideas Ready to Use from Utah Libraries

Tried and True: Ideas Ready to Use from Utah Libraries

 

Get a glimpse of some unique projects happening in Utah Libraries. Five librarians will take ten minutes each to show you the success of new programs at their libraries. Providing library access to the most remote locations with book lockers. Fine free and library users are loving it. Taking library services anywhere with a book bike. Community adventure kits are lending equipment to access adventures. Room to grow: community gardens at the library.

Explore unique ideas that are ready to be implemented in any size library
See the pros and cons of unique program attempts

Handout

Original broadcast October 29, 2019 

Biography ~ Dan Comptonan
Dan Compton grew up in Green River, Wyoming. He earned his B.S. in Social Science from Westminster College in 2004 and his M.L.S. from the University of North Texas in 2008. He began working as a part-time Library Clerk for the Summit County Library in 2005 and became the Director in 2011. He’s been fortunate to work on 2 new libraries for Summit County: Coalville in 2012 and Kamas Valley in 2018.
Jami is the Director of Tooele City Library (UT) and served as the President of Utah Library Association (2016-2017). She and her library’s leadership team are the creators of Self-Directed Achievement – an organizational model for individualized staff learning.

Biography ~ Carrie Valdes

Carrie Valdes has been the Director of the Grand County Public Library in Moab, UT since 2007 although she has worked for the library for almost 20 years. She has an MLS from the University of North Texas and a Bachelor’s in Human Resources. She has lived in Utah all her life (except for a brief stint in Mexico) and is passionate about reducing institutional barriers to library access for all community members.

Biography ~ Emma Wilson
Emma Wilson is the Community Garden Coordinator of The Plot for the City Library in Salt Lake City, Utah. She works with the Wasatch Community Gardens Leadership Network to provide a learning laboratory for library patrons to sow, grow, and share using sustainable gardening practices.

Biography ~ Dona Gay
Dona Gay is the Director of the Payson City Library in Payson, Utah.

Information Overload: Taming the 21 st Century’s Flood of Data and Kitten Videos

Information Overload: Taming the 21 st Century’s Flood of Data and Kitten Videos

What do you need to “know” in order to be happy? Productive? Successful? Is it about beating the competition, meaning friends on social media, to learn (and share) breaking news before anyone else? Keeping current regarding a topic or specific commentator? Connecting to the evolution of important ideas in your profession in real time? Not wanting to be blind-sided by new developments that might impact important decisions?

Or is it the pursuit of online information for its own sake? What’s the difference between hoarding books and checking email every three minutes? And how might your involvement with the online universe, including email, social media, websites, and databases, be interfering with your real world work and relationships?

Topics include the information audit, balancing accumulation versus action, evaluating quality, weeding virtual resources, setting goals, priorities, and limits, seeking new ideas, and making room for people and ideas that don’t live online.

Outcomes:

– Eliminate unnecessary information “overhead”, meaning the cost in time and money in maintaining datastreams and archives.
– Improve the quality of the online resources you choose to follow
– Free more time for acting on existing data.
– Be better prepared to unplug and smell the roses. The Real Roses.

Slides

Original broadcast October 30, 2019

Biography ~ Pat Wagner

Pat Wagner has been a trainer and consultant for libraries since 1978 using e-mail, platforms, and now social media to serve clients across the United States (and the solar system) who she has never met face-to-face.. She presents at state and national library conferences as well as working with libraries of all types from Alaska to Florida. She has been a frequent visitor to Florida libraries and was a facilitator for the Sunshine State Library Leadership Institute for several years. Pat focuses on skills needed to support better productivity and workplace relationships, from personnel issues to strategic planning. She is known for her practical and good-humored programs.

Fostering Entrepreneurship in the Library Makerspace

Your webinar will be held on March, 11 2020,  12:00 pm – 1:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/534481800637120269

Within 7 days, the recording of this session will be available in our On-Demand section.

 


Libraries have traditionally barred businesses and individuals from using the library as their place of business. Makerspaces have now blurred this line. How do libraries balance those old policies with modern Makerspaces and excited patrons who see business opportunities? How can libraries support this spirit of entrepreneurship with equipment and staff resources? This presentation will discuss the urgent need to adjust this balance to serve the library user of 2020 better.

 

Biography ~ Nick Tanzi
Nick Tanzi has been incorporating emerging technologies into the library as a children’s librarian, the founding member of a digital services department, and most recently, as the Assistant Director of the South Huntington Public Library. During this time, he has spoken in the U.S. and abroad on topics ranging from social media marketing to 3D printing. He is the author of Making the Most of Digital Collections through Training and Outreach (2016), and Best Technologies for Public Libraries (2020). He writes “The Wired Library” column for Public Libraries Magazine. Tanzi was named a 2017 Dewey Fellow by the New York Library Association, and currently serves as President of its Making and STEAM Round Table.

The Human Side of 3D Printing: From Policy to Patron Interaction

Your webinar will be held on February 12, 2020 ,  12:00 pm – 1:00 pm  ET.

Login here: http://connectpro85922111.adobeconnect.com/rsqhylv3sd8r/

Within 7 days, the recording of this session will be available in our On-Demand section.


 

The maker revolution has come to libraries. But how do you manage it all? This program will cover managing the space from first interaction to patron buy in, managing 3D designs, print jobs and waiting cues, to completion, failures and the policies and forms needed for success.

Biography ~ Chris DeCristofaro
Chris DeCristofaro is the Technology Librarian at the Sachem Public Library in Holbrook, New York. He is the Department head of “The Studio”, Sachem’s makerspace. Chris the creator and co-host of the podcast “The Library Pros”, a podcast that discusses libraries and technology. The podcast has had over 20,000 downloads in since March of 2017 and has been downloaded in all 50 states and 22 countries around the world. You can find the listen wherever you find podcasts. Chris has been a librarian since 2002 working in several libraries across Suffolk County New York. He has been a speaker at various conferences including The New York Library Association Conference, Computers in Libraries, Long Island Library Resources Council Conference on “Libraries and the Future” and other library tech seminars. Chris the past President and current “Member at Large” of the “Computer and Technical Services Division of the Suffolk County Library Association” and hosts a monthly meeting discussing libraries and tech with colleagues from across Long Island.

Maintaining the Accuracy of Your Library’s Digital Presence

Your webinar will be held on January 22,  2020,  12:00 pm – 1:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/3539671379720972301

Within 7 days, the recording of this session will be available in our On-Demand section.

 


We know from experience that when our users seek information about the library, a sizable percentage are doing so online. As search engines commonly return 3rd party sites with questionable accuracy, it is incumbent on libraries to take steps to improve the quality of this information. This presentation will detail a simple process to audit, evaluate, and optimize your library’s digital presence.

Biography ~ Nick Tanzi
Nick Tanzi has been incorporating emerging technologies into the library as a children’s librarian, the founding member of a digital services department, and most recently, as the Assistant Director of the South Huntington Public Library. During this time, he has spoken in the U.S. and abroad on topics ranging from social media marketing to 3D printing. He is the author of Making the Most of Digital Collections through Training and Outreach (2016), and Best Technologies for Public Libraries (2020). He writes “The Wired Library” column for Public Libraries Magazine. Tanzi was named a 2017 Dewey Fellow by the New York Library Association, and currently serves as President of its Making and STEAM Round Table.

Finding Free Stock Photos and Videos

Finding Free Stock Photos and Videos

 

Having good free images and video stock footage can help you create a successful digital marketing campaign, website and print campaigns.

During this webinar, we will explore sources for free copyright free images and video as well as how to analyze and select good images and video for your campaigns.

 
Resource Page:

Original broadcast October 23, 2019 

Biography ~ Robin Fay
Robin Fay is a Metadata and Technology Librarian with over 15 years of experience. She has worked with large and small libraries, the Library of Congress, the Digital Public Library of America, ORBIS Cascade, among others. Robin has over 10 years of experience in library technology, with an interest in metadata and emerging technologies. in addition to that experience, Robin is an avid designer. Find her on social media @georgiawebgurl.