Have you ever caught yourself answering every reference question with a simple Google search? Do your patrons expect you to have their answers as fast as you can type? Information is on-demand and at nearly all our fingertips and what makes libraries special is the quality of information they provide.
Learn about still useful print resources as well as handy websites to build your arsenal of answers without relying on Google, Siri, or Alexa. This webinar will help you identify credible online information and give you’re the tools to be ready for any reference question.

At the conclusion of webinar, participants will know:

● Useful print resources to keep at the reference desk
● How to evaluate an online source for credible information
● Why building a catalog of reference resources is important
● Techniques for taking getting the correct answer instead of the fast answer


Original broadcast March 3, 2020

Biography ~ Maggie Rose
Maggie Rose is a librarian at the Twinsburg Public Library in Ohio. She coordinates the library book displays and is responsible for the audio book and board games collections. Maggie also teaches computer classes and sits on the Reference and Information Services Division and Adult Services Division Action Councils for the Ohio Library Council.