Volunteer service is a valuable strategy for community engagement, but traditional volunteer programs in libraries of all sizes need to be redesigned to work with today’s volunteers – many of whom have limited time to give and expect to have their expertise put to good use. Join us and learn how to engage and harness the power of skilled volunteers with talents ranging from graphic design and public relations to event planning and leadership.

By the end of this session, participants will be able to:
Identify current trends that require a shift in traditional volunteer management practices
Inventory their organization’s needs that can be met by the expertise and skills of new volunteers
Design effective job descriptions establishing explicit expectations of training, investment of time, and clearly delineated tasks
Prepare an achievable recruitment plan to locate skilled volunteers to meet the organization’s needs


Original broadcast January 23, 2020
Biography ~ Carla Lehn

Carla Lehn began her career as a VISTA volunteer, and after receiving a Masters in Community Development from the University of California, Davis, worked for United Way for over a decade.  Before joining the California State Library staff in 2001 to work on statewide literacy, volunteerism and community engagement initiatives, she was a private consultant on volunteer engagement, board development, and community collaboration. Carla’s most recent book: “From Library Volunteer to Library Advocate: Tapping Into the Power of Community Engagement” was published in June, 2018.  Since her December 2015 retirement, Carla has returned to consulting and bucket list travel, and is an active volunteer.