You have what you think is a straightforward conversation with an employee. Then you find out later they didn’t get it. They’re off on a tangent, completely lost, or spinning in circles.
In this interactive and informative program, learn three tactics to massively improve your manager/employee interactions so you can trust your employees to do what you ask the first time.
Through this webinar you will learn to:
Head off misunderstandings and delays by asking one simple question.
Check your assumptions and theirs before jumping to unhelpful conclusions.
Ask questions to ask to reveal and overcome obstacles.
So that you can:
Get better results and better performance from your employees because you are both getting it right the first time.
Inspire self-reliance in your employees and strengthen your confidence in your own leadership ability.
Save time and energy you would otherwise waste in repeated conversations.
Original broadcast January 23, 2018
Mary Schaefer ~ Biography
As the principal of her own business and as an HR professional, Mary coaches, trains and consults on improving manager/employee interactions and creating positive and functional work environments through empowered leaders and employees. Mary is a former HR manager, TEDx talker, and has delivered leadership, teamwork, and communications workshops as part of the Delaware ILEAD program and at Maryland/Delaware library systems annual conferences.