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Keeping Your Library Community Engaged During Difficult Times
Our world appears blurry and confusing especially during this COVID-19 pandemic; but, thanks to an innovative, caring, and generous library community this deadly and dark event had a bright and comforting light shine through it. During this crisis, the world saw a...
Genrefication in the Library
Primary school students are very visual in their book choices. Arrangement of books greatly affects how students make choices. Since most students ask for books by broad topics, e.g. books about puppies or dinosaurs or cars or presidents, Jan decided to make the leap...
Handling Negative Feedback Online: Strategies for Your Library
We all dread it: the negative comment. Whether it's on a blog post, in an email or on a social media channel, negative feedback can quickly demoralize us and leave us wondering how to handle it. In this webinar we'll examine the most common kinds of negative...
Conflict in a Peaceful Workplace
Conflict is inevitable, and can occur in many forms. In essence, conflict can occur anytime two or more people do not agree. This disagreement can lead to frustration which can then develop rapidly into anger and finally, if not handled, can degenerate to aggression...
Effective Communication During a Conflict
We learn to speak as early as nine months, but within a lifetime, few people learn to effectively communicate. Communication versus talking allows us to share, engage, build an understanding, and establish a sense of community. It joins us–unites...
Welcoming New Customers to the Library
When was the last time you signed up for a library card? Most of us who work in libraries have had a card for such a long time that we may be out of touch with the new customer experience. When someone signs up for a library card, your library has a one-time...
Accessibility Online: Reviewing and Updating Your Library Website and Services
First impressions matter, whether it’s a library user walking in the front door or discovering a website in a search. If that first impression is positive, with friendly navigation that quickly leads the user to what they’re looking for, it’s more likely they’ll come...
Know and Go: Password Managers
Have you investigated password managers yet? If not, take some time to see if they could make your life easier! Password managers save your passwords for you, so you don’t have to remember them. You only need to remember one password and that opens the vault. Password...
Understanding non-English Materials
This webinar uses the non-English materials at Mississippi State University Libraries collections to illustrate the sources of cataloging materials in Non-English languages. Attention will be given to the various tools available to translate these materials,...
Revolutionizing Digital Community Engagement Strategies with Civic CRMs
How can libraries create better websites that increase donations, recruit volunteers, understand and map users and non-users, increase the success of communication and messaging with the community, and build networks of advocates with a single tool? For...
How to use live streaming to raise awareness and build community for your library
Live-streaming video on platforms like Facebook, Instagram, and Twitch is all the rage for nonprofits and libraries who want to up their digital marketing game. It may sound terrifying to the uninitiated, but take note: Live-streaming video is the most popular form of...
Leading Your Remote Work Team Through A Crisis: 5 Strategies To Keep Your Team Connected, Motivated and Productive
For many, leading a remote work team is new and presents the traditional challenges of how to keep your team focused, engaged, and achieving their goals. But leading a remote team in times of crisis requires a whole new level of leadership. Just covering the...