Staff competencies help ensure library staff are personally and professionally successful, equipped with valuable expertise, and empowered to meet the constant changes in today’s world to provide the best service to your community.

This webinar will help you understand the benefits of having staff competences so that you can assess and encourage staff and develop a culture of learning at your library. You will learn to bring clarity, consistency, and transparency to your library’s hiring, professional development, performance evaluations, and retention efforts.

We will examine library competencies models, resources, and methods you can adapt for your own competency-based initiative. We’ll discuss how to set expectations and how to help staff reach their full potential while obtaining staff buy-in to the library’s vision and mission.

At the conclusion of webinar, participants will be able to:

  • Utilize staff competencies to create a foundation for excellence in hiring, training, and evaluation;
  • Identify resources, methods, and models for setting expectations and assessing staff skills and knowledge;
  • Encourage motivation so that staff members increase their knowledge and skills, while remaining flexible and adaptable; and
  • Develop staff at the individual and institutional level by creating learning communities.


Original broadcast December 8, 2015

Instructor Bio ~ Stephanie Gerding
Stephanie Gerding is an internationally known consultant, librarian, author, and trainer. As an independent library consultant, Stephanie plans and conducts learning events on training, evaluation, grants, technology, digital literacy, planning, and advocacy topics. She has managed statewide training programs at the New Mexico and Arizona State Libraries, worked as a library trainer and advisor for the Bill & Melinda Gates Foundation, taught graduate-level online courses, and is a certified trainer for PLA.

Her recent projects include evaluation of Infopeople’s Eureka! Leadership program, project management for the IMLS grant funded Continuing Education Connector project led by the Chief Officers of State Libraries (COSLA), conducting training needs assessments for state and national organizations, facilitator/online trainer for PLA’s advocacy project, Turning the Page 2.0, The Accidental Technology Trainer, and Winning Grants for Your Library. Stephanie is an author of three books, including The Accidental Technology Trainer and Winning Grants. She lives in Seattle, WA with her husband and energetic eight-year-old daughter.