How to Hire Better Bosses! How to Strengthen Your Management Recruitment Strategies

How to Hire Better Bosses! How to Strengthen Your Management Recruitment Strategies

A Gallup poll finds that organizations fail to choose the right candidate for leadership positions over 82% of the time. In terms of employee morale, exit interviews and workplace culture surveys show that toxic bosses are the number one reason employees leave or disengage from their organizations.
For the libraries that recruit better bosses tend to have healthier, happier organizations with more inclusive work environments. This program will help you to avoid common hiring mistakes and make the right hire the first time.
During this informative webinar, participants will learn:

 How to identify common management/supervisor/ leadership recruitment mistakes
 How to create “leadership vision statements” that will provide more focus and clarity to support long term strategic planning
 How to align your “leadership vision statements” with potential candidate interview questions

Original broadcast September 9, 2021 

Presenter; Elaina Norlin
Elaina Norlin is the Professional Development DEI Coordinator for the Association of Southeastern Research Libraries. She is an accomplished teacher, technology and leadership development trainer, and writer with extensive leadership experience and a flair for public relations, organizational development, marketing and persuasion and communications. Author of three books, she has delivered over 70 workshops, training sessions, presentations, and institutes both nationally and internationally on marketing, web usability design, facilitation, strategic influence, and conflict management. Her new book Six Step Guide to Library Worker Engagement (ALA) will be out July 2021. Elaina Norlin | ALA Store

Project Management Tools and Techniques for Libraries

Project Management Tools and Techniques for Libraries



The tools and techniques of Project Management are useful in all aspects of professional and personal life. This webinar introduces essential concepts and strategies for Project Management specifically aimed at their use in libraries.

Topics covered include the Project Management Life Cycle and what it means, management styles and their impact on managing projects, institutional issues, stakeholder management, scope definition, risk assessment and management, project planning tools, and team management.

There will be an emphasis on managing teams, including the role of the leader, communications tools and techniques, and meeting management. This webinar will be useful for both experienced and new project managers in the library setting. It will include a review of best practices in Project Management across a variety of industries.

By the end of the program attendees will learn:

• The history and major uses of Project Management in libraries as well as other industries
• How to identify the Project Management Life Cycle
• Useful Project Management tools and how to adapt them for use in libraries
• Where to go for additional information as well as training in Project Management

Original broadcast September 7, 2021 

Presenter: Anne Abate
Anne has worked in a wide variety of libraries and library-related organizations during her career. She is currently the owner of Library Discount Network, a business that negotiates with database vendors on behalf of library consortia and networks. The company also provides administrative and management support for nonprofit organizations.

Boost Website Engagement

Boost Website Engagement


Have you ever taken a look at your website visits and wondered, “how many of these people used our services”? This webinar will discuss best practices and tools available to make website visitors into a library user – something that is determined by an action such as checking out materials, signing up for programs, or using online databases. We will discuss everything from chatbots to content placement and messaging to drive actions to your site.


Original broadcast September 2, 2021

Presenter: Brian Pichman
Brian Pichman is a technology enthusiast, sharing his thoughts and ideas to libraries so they can become more interactive, innovative, collaborative, and engaging He is a web developer with experience designing websites. Brian started a collaborative platform called the Evolve Project which aims to change the way people see libraries by introducing new technology and concepts for libraries. Libraries need to re-position themselves as community anchors in order to succeed in today’s culture.

Actively Anti-Racist Library Service to Leisure Readers: Foundations

Actively Anti-Racist Library Service to Leisure Readers: Foundations

Rank and file workers are the heartbeat of our Public Libraries. They are the ones serving the patrons, processing items, shelving the books, and answering all of the questions, from directional to those that can best be described as “unique.” They hold the day-to-day knowledge of what is actually happening at the library. And yet, they are the staff who are most left out from the decisions making. But how can you, the library worker, be more involved in your Library’s administrative processes without overstepping your organizational boundaries?

Come learn from a 20+ year library worker and Trustee, as we will walk through the basics of how the Board makes decisions and how you, the staff member, can be more active in the process.

As a result of this program, attendees will:

• Learn how you can positively interact with management and trustees to effect organization change
• Come away with an actionable list of how you can advocate for themselves within the larger organization
• Improve communication throughout your organization


Original broadcast September 2, 2021

Presenter: Becky Spratford
Becky Spratford [MLIS] is a Readers’ Advisor in Illinois specializing in serving patrons ages 13 and up. She trains library staff all over the world on how to match books with readers through the local public library. She runs the critically acclaimed RA training blog RA for All. She is under contract to provide content forEBSCO’s NoveList database and writes reviews for Booklist and a horror review column for Library Journal. Becky is a 20 year locally elected Library Trustee [still serving] and a Board member for the Reaching Across Illinois Library System. Known for her work with horror readers, Becky is the author of The Reader’s Advisory Guide to Horror, Second Edition [ALA Editions, 2012] and is currently hard at work on the 3rd Edition. She is a proud member of the Horror Writers Association and currently serves as the Association’s Secretary and organizer of their annual Librarians’ Day. You can follow Becky on Twitter @RAforAll. 


How to Hire Better Bosses! How to Strengthen Your Management Recruitment Strategies

Welcoming People Back into Your Libraries



Even if your library never completely closed to the public, you’ll still want to alert everyone when your building is fully open again. To draw people back to your spaces and services, your outreach will need to be creative and attention-getting, as well as thoughtful and reassuring. It’ll also need to be well-planned.

To help you reach everyone in your community effectively—even people without internet access—this training session will offer guidance, ideas, and a marketing plan template that’s ready to fill in and roll out.

In this interactive and informative session, attendees will learn:
• How to word messaging to address patrons’ potential trepidation about re-entering busy buildings
• How and where to place your messages to reach everyone
• Which offerings to prioritize in your messages
• How to construct a simple marketing plan just for this reopening campaign

While marketing communications maven Kathy Dempsey will lead this webinar and cover all the topics above, she’ll also allow ample time for attendees to share ideas and strategies with their colleagues. This way, everyone will leave with a well-rounded batch of recommendations and ideas.


Original broadcast August 31, 2021 

Presenter: Kathy Dempsey 
Kathy Dempsey wrote the how-to book The Accidental Library Marketer and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.

Kathy has been the Editor of Marketing Library Services newsletter for 26 years, and speaks on this topic frequently. She is a member of the New Jersey Library Association, and serves on the Executive Board of LibraryLinkNJ, the statewide cooperative. Kathy is also the Founding Chair of the popular Library Marketing and Communications Conference.