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“The number one factor in job satisfaction is not the amount of pay but whether or not the individual feels appreciated and valued for what they do.” – Gary Chapman and Paul White, The 5 Languages of Appreciation in the Workplace.

This interactive and fun PCI Webinar examines the 5 Languages of Appreciation and the things that you can do to help others receive the appreciation they need and to help you to receive the appreciation that you desire.

Participants will learn and begin to master:

  • The ROI of Appreciation and Encouragement
  • The 5 Languages of Appreciation
  • Your Primary Appreciation Language

Originally broadcast November 15, 2012

 Andrew Sanderbeck ~ Biography

 Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.