“All words are equal, but some words are more equal than others.” – George Orwell, Animal Farm

Words are powerful. They have the ability to inspire, motivate, and persuade; or discourage, dismiss, and dissuade. It’s important to choose your words wisely because they expose the number one ingredient to success: attitude.

This informative and interactive webinar looks at what are believed to be the most persuasive words in the English language and we’ll discuss how to apply these words at work and other life situations.


Original broadcast May 12, 2016 

Andrew Sanderbeck ~ Biography
Andrew has been developing and conducting training seminars for libraries and library organizations for more than fifteen years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and in numerous countries around the world. He is the founder of the PCI Webinars.