Want to have more engaging conversations with your peers and patrons? Want to learn the words to avoid because they initiate resistance? This webinar is for you! Words weld extreme power. More so when non-verbal actions can’t offset a miscommunicated vocabulary choice. This program gives you the tools including Mj’s list of replacement words to create positive conversations.
Then, you’ll discover how your internal words influence your actions. You’ll learn Mj Callaway’s easy “Flip It” technique to flip negative words into positive ones and why it works. You’ll get her downloadable worksheet.
We’ll also discuss how industries use code words to hide derogatory messages. Yes, industries recognize the impact of specific words.
Participants in this webinar will:
• Understand your “word power” and how it impacts others.
• Discover the words that sabotage conversations and relationships.
• Learn the “Flip It” technique.
Original broadcast December 1, 2020
Biography ~ Mj Callaway
As a former corporate sales trainer and only award-winning woman sales executive to rank #1 nationally, Mj knows first-hand the disruptions professionals, managers, and executive teams handle daily. Yet, they still need to be positive and productive.
She blends her experiences together, sales, speaking and journalism, to create interactive and impactful workshops. With more than 2,000 articles published in consumer magazines, she’s interviewed hundreds of people from youth entrepreneurs to CEOs to non-profit founders to professional athletes. She has a unique ability to make others feel like they’re talking to a friend.
Mj has earned Professional Member designation from National Speakers Associations (NSA), and she’s the current Co-President of NSA Pittsburgh.