Whether it’s a natural disaster or a pandemic, your library’s decisions and actions during a crisis matter. They will not only have a profound impact on your employees’ morale, but will affect your community for years to come.

Learn how Springville Library managed library services during our closure for the pandemic, and how they have kept their staff and community well.

As a result of this program, attendees will:
• Help their community thrive, even during times of crisis or emergency
• Keep their employees engaged, motivated, and nurtured
• Offer continued services and care to the community and library users
• Find creative ways to help their staff and patrons adapt to unusual and difficult circumstances


Original broadcast June 3, 2021 

Presenter: Lauren Tolman
Lauren Tolman received her Master of Education degree with a literacy emphasis from California State University, Fullerton. Lauren has worked in libraries for 15 years, beginning as a page and progressively moving up in various positions. She currently works as the head of youth services for Springville Public Library in Springville, Utah, where she has been for five years. Springville Library serves a population of 33,000 citizens in a growing community 45 minutes outside of Salt Lake City. It has been named Best of State for five years running, being acknowledged for its service to the community. Lauren’s passion is to serve the youth of Springville and make them feel at home in their library.