Your webinar will be held on Mary 6, 2021, 2:00 pm – 3:00 pm ET.
Within 7 days, the recording of this session will be available in our On-Demand section.
As rights for transgender people continue to be challenged and threatened, Denver Public strives to be a welcoming place. Join us to learn how to provide excellent internal and external customer service to individuals at your library.
This session will help participants reframe ideas around gender, give them best practices for serving trans customers and colleagues, and end with developing strategies to make their libraries gender inclusive.
• Give empathetic and equitable service to all customers
• Have knowledge of social and legal issues impacting transgender customers
• Challenge assumptions and discuss ways to encourage inclusivity in language and action.
Presenter ~ Bec
Bec is the assistant to the City Librarian at Denver Public Library. When they’re not herding cats or arranging calendars, they work on special projects on a variety of topics. They are passionate about the library’s role in engaging the community and committed to helping it be a welcoming and inclusive space for all
Presenter ~ Adrain
Adrian works as a Library Program Associate at the Denver Public Library where he provides access to tech services in the Denver community, shows folks new creative opportunities in the Central library’s makerspace, and helps digitize materials in the Westen History and Genealogy department.