813-324-2901

Communicate Smarter and Better

Your webinar will be held on May 21, 2020,  2:00 pm – 3:00 pm  ET.

Login here: http://connectpro85922111.adobeconnect.com/r4zznn2damrz/

Within 7 days, the recording of this session will be available in our On-Demand section.

 

 


Speaking is one of the first things people learn to do. But learning to speak does not equate learning how to communicate, which can have a serious affect on individual careers and success. Communication is arguably one of the most important business skills, no matter what the industry is and even more critical when your role involves dealing with customers. Have you ever heard the saying, “It’s not what you say, but how you say it”?
Whether eliminating misunderstandings or encouraging a peaceful work environment, efficient communication with those around you will allow you to get work done quickly, professionally AND with better results. Although everyone communicates differently, this program will give some pointers on how to improve your skills and increase your chances for success!

Biography ~ Tonya Snider
Tonya is the founder and CEO of tenBiz, Inc. She oversees the marketing and strategic development aspects of the firm, while also working directly with clients. She specializes in business strategy, marketing and project management and helps companies grow, streamline and make significant improvements to their bottom line. Before becoming a full-time entrepreneur, Tonya trained and consulted hundreds of businesses in the economic development sector, was a commercial lender and developed entrepreneurship curricula and trainings for a state-wide non-profit organization.

Tonya is also a part-time professor of Business Management at Western Carolina University. She has worked directly in the non-profit, for-profit and education sectors and has a passion for “all things business” and helping people reach their goals.

 

Grant Writing Made Easy

Your webinar will be held on May 19, 2020,  10:30 am – 11:30 am  ET.

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Within 7 days, the recording of this session will be available in our On-Demand section.

 

 


Today libraries rely heavily on grant funding, but not everyone has the skills or experience to write a successful grant application. In this interactive and informative session, you will learn the basics of grant writing and management, as well as tips and tricks for making your application stand out above the rest.

Whether you are a seasoned grant writer or a newbie, this session will provide insights into the grant process to boost your confidence and help you write a stellar grant application.

In this program, attendees will learn more about:
• Determining and articulating community needs
• Crafting a needs statement
• Identifying partners
• Defining your project
• The 10 Step Grant Process
• Using the Logic Model

Biography ~ Lauren Clossey
Lauren Closseyis a Continuing Education Consultant with the State Library of North Carolina. She Coordinate and design all continuing education initiatives for public librarians and library staff throughout the state of North Carolina and evaluates continuing education programs for useful content. She co-manage the State Library’s Drupal website, as well as evaluates and introduce new technologies to State Library staff. She received her MLS from North Carolina Central University and is certified in Educational/Instructional Technology from North Carolina State University.

Biography ~ Amanda Johnson
Amanda Johnson is a Data Analysis and Communication Consultant at State Library of North Carolina. She received her MLIS from from Simmons College and has worked in both public and academic libraries.

 

How to Assess Your Community for Programs and Events

 

Your webinar will be held on May14, 2020,  2:00 pm – 3:00 pm  ET.

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Within 7 days, the recording of this session will be available in our On-Demand section.

 

 

 

 


When was the last time you added something new to your program & events calendar? Are you constantly recycling old ideas, hoping for new attendees? It’s time to change up your offerings. In this webinar you will learn how to scour your community for new ideas and presenters. Your next big idea might be right next door or down the street.

You will leave the webinar knowing:
• Why you should turn to your community for program/event ideas
• Where to find ideas, hosts, and support
• How to successfully market within your community and beyond


Biography ~ April Pavis-Shroederpril

Pavis-Shroeder is a librarian and volunteer coordinator at a public library in Northern Virginia. She began working in St. Mary’s County (MD) Public Library in 2006 as a circulation associate and was soon volun-told into the position of Teen Advisory Board leader. She quickly realized how magnificent and passionate that age group was, and decided to pursue a career in teen librarianship. April and received her Masters in Library Science from the University of Maryland in December, 2010 and has worked in libraries ever since.

A Book Club for Adults with Intellectual Disabilities: The Journey of an Academic Librarian

Your webinar will be held on May 12, 2020,  10:30 am – 11:30 am  ET.

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Within 7 days, the recording of this session will be available in our On-Demand section.

 

 


Discover how leading a successful book club for college students with intellectual disabilities (ID) at a university campus led one librarian on a leadership adventure that she never quite expected. By working with this unique group of college students, she grew personally, learned how to step outside of her comfort zone, and had a lot of fun while realizing the importance of not taking life too seriously.

In this session, the audience should expect to learn how taking calculated risks can pay off in one’s leadership journey. In addition, attendees will understand the value of working with individuals who differ from them as a way to gain unique perspectives. Having no previous experience working with those with intellectual disabilities, and no special education training, the librarian benefitted from the knowledge and rare experiences she shared with this special population, while forming new friendships.

As a result of this presentation, the audience will learn the following:

• Invaluable benefits of working with students who have intellectual disabilities or anyone with differing abilities
• Rewards of stepping outside of one’s comfort zone and taking calculated risks
• Importance of keeping an open mind and an open heart

Biography ~ Leah Plocharczyk
Leah Plocharczyk is the Assistant Director of the John D. MacArthur Campus Library at FAU’s Jupiter campus where she oversees all aspects of the library’s operation. She is active in mentoring students, as well as leadership and library outreach. She has published articles on library collaboration with marine mammal stranding networks and conflict management within libraries. She is currently co-authoring a book about the importance of library book clubs as educational tools for adults with intellectual disabilities.

 

How to Find and Use Big Data

Your webinar will be held on May 7, 2020,  2:00 pm – 3:00 pm  ET.

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Within 7 days, the recording of this session will be available in our On-Demand section.


 

Big data is a widely discussed talking point at library conferences and trainings but does anyone know how to truly harness the power of big data? In this webinar we’ll take a step-by-step exploration of where libraries can access big data for free or inexpensively and how to put it into practice in order to better advocate for themselves, raise money, or increase library use.

In this interactive and informative program, we’ll explore real and actionable strategies for reaching non-users, segmenting audiences for improved marketing performance, and how to implement a better messaging strategy for better results. At the end of this webinar attendees should have a number of action items that they can immediately implement at little to no cost.

 

Biography ~ Patrick Sweeney
Patrick Sweeney is a tireless and innovative advocate for libraries. A 2007 graduate of the San Jose School of Library and Information Sciences, Mr. Sweeney is the a former Administrative Librarian of the Sunnyvale (CA) Public Library and was Executive Director of EveryLibrary California, a statewide initiative to support library Propositions.  He is now the Political Director for EveryLibrary, the nation’s first political action committee for libraries where he works to help libraries win political initiatives and ballot measures. He is active in the California Library Association and across library social media as a co-founder of the Think Tank. His library blog is well respected, and he is a sought-after speaker and presenter.  A recent project, the Story Sailboat, worked to provide library services and materials – by boat – in the San Francisco Bay area.  He tweets at @pcsweeney


 

Creating the Image and Crafting the Message for Your Library

Your webinar will be held on May 5,  2020,  10:30 am – 11:30 am  ET.

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Within 7 days, the recording of this session will be available in our On-Demand section.


 

Image is about much more than a visual image or logo. Having a good image makes an impression and creates recognition. Creating a lasting and valuable image involves a relationship with customers and their emotional connection to you. Messaging is a key part of building that relationship that focuses on developing a clear message and communicating the right information to the right people.

People love relevant information and remember it if it is delivered well. As a library, then, where does all this fit?
In this interactive and informative program, learn how to create a message that paints your library as the preferred provider of information and entertainment resources. Whatever values and image your library chooses to convey, this program will help you be more intentional and choose what you want to be recognized for!

 

Biography ~ Tonya Snider
Tonya is the founder and CEO of tenBiz, Inc. She oversees the marketing and strategic development aspects of the firm, while also working directly with clients. She specializes in business strategy, marketing and project management and helps companies grow, streamline and make significant improvements to their bottom line. Before becoming a full-time entrepreneur, Tonya trained and consulted hundreds of businesses in the economic development sector, was a commercial lender and developed entrepreneurship curricula and trainings for a state-wide non-profit organization.

Tonya is also a part-time professor of Business Management at Western Carolina University. She has worked directly in the non-profit, for-profit and education sectors and has a passion for “all things business” and helping people reach their goals.


 

Coaching Skills for Library Supervisors: Building a Performance Culture, One Employee at a Time

Your webinar will be held on April 28, 2020,  10:30 am -11:30 am  ET.

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Within 7 days, the recording of this session will be available in our On-Demand section.

 

 


Library supervisors can create the workplace they want, where focused, motivated, and self-directed employees want to come to work, develop, and grow. Library leaders can learn to coach to get these results. Coaching is an employee-centered and time-focused process. It helps bosses at all levels create a realistic prescription for change, using tools, experience, guidance, career-path mentoring, and continuing support.

Employees can be both taught and led, using coaching interventions that help them build their skills, redirect unproductive behaviors, and become more self-reliant. This webinar program will help supervisors solve a complex organizational problem – how to get the very best from your employees, at every level. We will focus more on coaching tools and less on coaching theories. It will help all participants take the information they need for their specific library facilities and the employees they will be coaching, currently, or in the future.

Key Learning Outcomes:
Preparing for coaching meetings, using examples of performance or behavior gaps, not labels.
Dealing with employees’ range of emotions.
Assigning “homework” to employees to do at work and reinforce the coaching meeting results and discussed tools for change.
Developing a coaching plan and tracking progress over time.
Keeping coaching files.

Who Should Attend: This program is for anyone in a library supervisory position or preparing to become a supervisor, including department directors, managers, and supervisors, and/or employees who are acting supervisors or will soon promote.

Biography ~ Dr. Steve Albrecht
As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, K-12 schools, and colleges and universities. His clients include the two biggest municipal insurers in California.

In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, and crime. His 21 business and police books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job.

He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board certified in HR, security management, employee coaching, and threat assessment.

Shifting Our Gaze from Service to Impact: What’s Changing in Academic Liaison Librarianship

Your webinar will be held on May 27, 20​20​,  12:00 pm – 1:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/4282153992316067851

Within 7 days, the recording of this session will be available in our On-Demand section.

 

 


More than ever, college and university success is driven by impact measures that demonstrate value to funders and stakeholders. Libraries depend on subject and liaison librarians to know what stakeholders need, and use these insights to shape services and programs. But the nature of liaison work is changing, and demanding that librarians reach out to stakeholders — and each other — in new ways.

In this session, you’ll learn:
– the changing drivers of impact on college and university campuses;
– the increasing importance of relationship capital in liaison work;
– a suggested method for uncovering the diverse needs of campus stakeholder communities
– mechanisms to track outreach work to improve understanding of our users’ changing needs and
expectations.

Biography ~ Rita Vine
Rita Vine, MA, MLS is a professional librarian and facilitator who helps librarians deepen outreach, engagement, and institutional impact while honoring cherished practices and professional values. Formerly Head of Faculty & Student Engagement at the University of Toronto, Rita coordinated the work of over 80 liaison librarians. In 2017-18 Rita was a Visiting Program Officer for the Association of Research Libraries, where she led ARL’s Reimagining the Library Liaison project. Rita now splits her time between Florida and Toronto Canada. She can be reached at ritavine@gmail.com

Managing Virtual Groups and Committees: Creating Meetings Online that Actually Make Decisions and Move Projects Forward

Your webinar will be held on May 20, 20​20​,  12:00 pm – 1:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/8666255397444873227

Within 7 days, the recording of this session will be available in our On-Demand section.

 

 

The main problem with online committees and decision-making meetings? Participants think that they can cut corners, meaning the process of discussing, making decisions, and taking action should take less time than meeting in person. Consequently, without a commitment to creating and working within a set of rules, conversations deteriorate into a chaotic mess. And often, without intending to dominate, frustrated individuals step up and take over. People leave, feeling abandoned and ignored. And then there is the issue of bad technology.

There are two big advantages to using online tools. First obviously, is the issue of travel time, be it connecting people thousands of miles apart, living in the same small town, or working in the same building. Second, technology, when used correctly, can level the playing field and ensure that everyone has an equal voice in the meeting and has their opinions treated with respect.

Topics include planning technology-based meetings, the structure of successful decision-making, processes that work, and why online meetings need a facilitator with a mute button.

Outcomes:
– Develop standards for virtual committees that includes orienting participants before the meeting.
– Establish protocols regarding how decisions are made without relying on perfect consensus.
– Set requirements for participants’ technology.
– Implement written guidelines regarding how participants conduct themselves during meetings.
– Implement written expectations regarding the participants’ commitment to the work of the short-term group or longterm committee.

Biography ~ Pat Wagner
Pat Wagner has been a trainer and consultant for libraries since 1978 using e-mail, platforms, and now social media to serve clients across the United States (and the solar system) who she has never met face-to-face.. She presents at state and national library conferences as well as working with libraries of all types from Alaska to Florida. She has been a frequent visitor to Florida libraries and was a facilitator for the Sunshine State Library Leadership Institute for several years. Pat focuses on skills needed to support better productivity and workplace relationships, from personnel issues to strategic planning. She is known for her practical and good-humored programs.

Introducing Smart Cities

Your webinar will be held on May 6, 2020,  12:00 pm – 1:00 pm  ET.

Login here: https://attendee.gotowebinar.com/register/847867905864653835

Within 7 days, the recording of this session will be available in our On-Demand section.

 

 


​Smart Cities are using emerging technologies to improve the quality of living standards for its citizens. Smart City initiatives are revving up globally, and libraries have an opportunity to be part of the evolution of our cities. Smart Cities take the astronomical amounts of data being detected by a myriad of Internet of Things applications, process the data in real-time by artificial intelligence over high-speed 5G networks.

Rigorous planning and evenhanded collaboration are other vital components helping make Smart Cities truly “smart” so that they can adapt to our needs. Ultimately, in this webinar,

· Learn what a Smart City is and what they are capable of doing,
· Recognize what technologies are powering Smart Cities,
· Understand ethical and regulatory issues impacting these initiatives, and
· Explore ways to get your library at the table to help bring equitable access to all.

Biography ~ Chad Mairn
Chad Mairn is an Information Services Librarian, Assistant Professor, and manages the Innovation Lab at St. Petersburg College. While an undergraduate studying Humanities at the University of South Florida (USF), Chad was awarded a Library of Congress Fellowship archiving Leonard Bernstein’s personal papers. During his Library and Information Science (LIS) graduate work, also at USF, Chad became a technology liaison between the Bill Gates Learning Foundation and Florida public libraries. In 2016, Chad received a League of Innovation Excellence Award in Teaching and Learning for Innovation in the Use of Technology.