| Florida Library Webinars

Managing Your Online Presence: A Primer For Library Professionals

PLAN, Professional Development, Social Media

Are you interested in learning how to create and manage a professional online presence? If so, please join us for a webinar describing strategies for creating and managing professional online profiles using tools such as social media, blogs, and more.

Managing your online profiles and platforms can not only help land that next new job but can also help amplify your voice to speak to the things you are passionate about.

During this webinar we will explore different social media platforms (Twitter, LinkedIn, Reddit), as well as other mediums for creating a professional voice such as blogs, videos, and podcasts.

Renaine Julian is the Director of STEM Libraries at Florida State University. In this role, he oversees a team of science librarians and staff that provide support for STEM scholars across the research and learning lifecycles. Prior to that, Renaine served at Florida State University as a Data Research Librarian, STEM Data and Research Librarian, as well as the Associate Director for STEM Libraries. Renaine has an MLIS, an MS in Urban and Regional Planning, and a BS in Political Science, all from Florida State University. His research interests include: library leadership and administration, scholarly communication, and open science.

In partnership with PLAN, webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Grant Writing: What the Pro’s Know

Management

New to grant writing or find yourself writing grants without success?

This seminar gives you a comprehensive introduction to grant writing, outlines what should be included in each grant component, and helps you steer clear of the most common pitfalls. This is a fast-paced online event that will help you with the building block of a strong grant proposal.

As funding becomes more difficult to secure, nonprofit organizations face significant challenges to fulfill their missions. This webinar reviews the questions nonprofits need to answer prior to searching and applying for grant funds, outlines the seven basic elements of most proposals, and shows participants how to match their needs to funder priorities. Participants focus on the major questions that need to be answered prior to writing a proposal and incorporating these answers into research and ultimately a competitive proposal.

Participants will leave this webinar with the tools required to determine the need for and content of strategy sessions, the elements of effective plans, implementation methods, and where to begin.

In this one-hour event:
Learn how to create a successful grant proposal.
Determine if your organization is prepared to apply for grant funding.
List and describe the seven major elements of most grant proposals.
Learn how to be proactive in your grant writing, instead of reactive.
Write a data-based description of the problem your nonprofit cares about.
Define specific, measurable outcomes.
Explore options for answering the sustainability question and creating evaluation methods.

This is a fast-paced online event that will help you with the building block of a strong grant proposal.

Original broadcast October 22, 2020

.Biography ~ Amanda Pierce
A grant writing expert, executive and development coach, fundraising consultant, and national fundraising trainer, Mandy Pearce, launched Funding for Good, Inc. in 2009 to equip organizations with the skills and tools needed to become successful and sustainable.
Mandy has taken her passion and expertise for fundraising to the development field and shared it with individuals and organizations for over 2 decades through executive coaching, strategic and development planning, seminars, and specialized consulting programs. Mandy’s dynamic teaching style brings thousands of people annually to her presentations at conventions, trainings, and workshops, in person and online.
Her business model is centered on her key values: honesty, efficiency, direct communication, and bringing dollars to local communities. Funding For Good, Inc. continues to create sustainability and build capacity for organizations across the country through the effective sharing of the knowledge and skills required to generate success. Mandy’s passions are development and executive coaching, fundraising planning, budget development, and all things grant writing. Mandy lives in Hickory, NC with her husband and their rescue dogs, Leo and Dalli, who share her enthusiasm for the outdoors.

Little Hands Signing in Storytime

Children's and Youth Services

Signing with little ones of all ages promotes early literacy skills, encourages interaction, and makes your programs instantly participative. Learn how to incorporate American Sign Language into your programs for babies, toddlers, and preschoolers in a respectful and meaningful way with Kathy MacMillan, nationally certified American Sign Language interpreter, librarian, author, and storyteller. You’ll leave with a toolbox of vocabulary and activities to get started with right away!

Learning Objectives:
• List 3 benefits of signing with children
• Demonstrate at least 6 American Sign Language signs to use with young children
• Identify at least 1 storytime song, story, or rhyme to use with signs

Original broadcast October 20, 2020

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Biography ~ Kathy MacMillan
Kathy MacMillan is a nationally certified American Sign Language interpreter, librarian, and storyteller. She is the author of the Little Hands Signing series from Familius Press, as well as Little Hands and Big Hands: Children and Adults Signing Together (Huron Street Press) as well as many other resources books for librarians and educators. She shares resources for signing with children at StoriesByHand.com.

Keeping Your Library Community Engaged During Difficult Times

Technology

Our world appears blurry and confusing especially during this COVID-19 pandemic; but, thanks to an innovative, caring, and generous library community this deadly and dark event had a bright and comforting light shine through it. During this crisis, the world saw a disrupted supply chain accompanied with millions of uprooted lives, but libraries stepped up and helped solve many problems while working to keep their communities connected to library resources and services.

In this webinar:
Discover how library makerspaces helped design, in many cases 3D print, and distribute a variety of personal protection equipment (PPE) to health care communities to help flatten the curve.
Explore a variety of initiatives that gave people without access to technology opportunities to enroll in food benefits, file for unemployment, submit their census information, and register to vote.
Highlight innovative online programming that all types of libraries utilized during the pandemic to keep their communities engaged.

Slides

Original broadcast October 21, 2020

Presenter ~ Chad Mairn
Chad Mairn is an Information Services Librarian, Assistant Professor, and manages the Innovation Lab at St. Petersburg College.

While an undergraduate studying Humanities at the University of South Florida (USF), Chad was awarded a Library of Congress Fellowship archiving Leonard Bernstein’s personal papers. During his Library and Information Science (LIS) graduate work, also at USF, Chad became a technology liaison between the Bill Gates Learning Foundation and Florida public libraries.

Chad also plays drums in two bands: Low Season and It Will Flood.

Genrefication in the Library

Cataloging, Children's and Youth Services, PLAN

Primary school students are very visual in their book choices. Arrangement of books greatly affects how students make choices. Since most students ask for books by broad topics, e.g. books about puppies or dinosaurs or cars or presidents, Jan decided to make the leap and genrefy the entire library, fiction and nonfiction, by topic. The initial reaction was very promising and circulation patterns changed, but Jan took an opportunity for a new challenge at the neighboring Holley Navarre Middle the next year.

This presentation is a collection of what she learned while genrefying the HNP library, genrification stories from other area librarians, and tentative plans to do some genrefication at her current middle school library. It focuses on anecdotes of individual librarians and their genrefication projects to exemplify the reasons, the work involved, and the outcomes of these projects.

Jan Macauley has been a school library media specialist for 12 years, with an MIS from Florida State University. She is currently the librarian at Holley Navarre Middle School in Navarre, FL. Jan got interested in genrefication while looking for ways to improve student access at the library at Holley Navarre Primary School, where she worked for 11 years. She believes libraries are all about access, connecting people of all types to whatever piques their interests and serves their needs. Prior to becoming a librarian, Jan worked in environmental science for 20 years. She discovered that environmental and library sciences have a lot in common and many of the same tools – classification, description, cataloging – are essential in both disciplines.

In partnership with PLAN, webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact PLAN.

Handling Negative Feedback Online: Strategies for Your Library

Customer Service, Professional Development, Social Media, TBLC

We all dread it: the negative comment. Whether it’s on a blog post, in an email or on a social media channel, negative feedback can quickly demoralize us and leave us wondering how to handle it.

In this webinar we’ll examine the most common kinds of negative commentary and the best methods for handling each. We’ll also learn what differentiates an online troll from other kinds of negative users and what to do if you encounter one. Get ready to be a whole lot more prepared the next time one of those undesirable comments appears!

At the end of this one-hour webinar, participants will:

Be familiar with the 4 types of negative online feedback
Be aware of the 6 steps for handling negative feedback
Be able to define a troll and how a troll differs from other types of negative feedback

Presenter: Laura Solomon
Laura Solomon is the Library Services Manager for the Ohio Public Library Information Network . She has been doing web development and design for more than twenty years, in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.

In partnership with TBLC, webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact TBLC.

Conflict in a Peaceful Workplace

Customer Service, Personal Development, Professional Development, TBLC

Conflict is inevitable, and can occur in many forms. In essence, conflict can occur anytime two or more people do not agree. This disagreement can lead to frustration which can then develop rapidly into anger and finally, if not handled, can degenerate to aggression and other forms of irrational behavior.

The outcome of conflict situations can vary greatly based upon the role each participant plays in the conflict. In this program, participants will better understand and learn some of the core principles of de-escalating internal and external conflict situations as well as the importance of maintaining their focus on achieving a peaceful resolution.

Participants will learn and begin to master:
• An awareness of the signs and triggers of an escalating conflict
• Verbal de-escalation techniques that work
• Wanting to argue and to “be right” that you are wrong

Presenter: Andrew Sanderbeck

Andrew has been developing and conducting training seminars for libraries and library organizations for more than fifteen years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the author of two books and over 50 webinars.

In partnership with TBLC, webinars originally presented to their membership can now be found and accessed through Florida Library Webinars.

If you have questions about a session, contact TBLC.

Effective Communication During a Conflict

Customer Service, Management, Professional Development

We learn to speak as early as nine months, but within a lifetime, few people learn to effectively communicate. Communication versus talking allows us to share, engage, build an understanding, and establish a sense of community. It joins us–unites us.
Communication transforms relationships and creates opportunity. But can we do this even if we disagree? Can we build relationships in the midst of an emotionally-charged conversation? Absolutely!

This interactive and informative webinar will give you the tools to navigate conflict, gain an understanding, and even elevate others along the way. We will develop communication tools to use during a conflict and formulate an approach to reach a desirable outcome during a confrontation.

As a result of this program, attendees will:
• See conflict as an opportunity, not a threat
• Learn a 3-step approach on how to confront
• Better understand blame vs. contribution in a conflict
• Learn ways to respond, not react in a conflict

Original broadcast October 15, 2020

Handout

Biography ~ April Williams
April is the manager of Lancaster County Library in South Carolina. She is also an author, speaker, entrepreneur, editor, and a worship leader, who incorporates her love of music in many adult library programs. She also coordinates social media and marketing initiatives to promote library programs and educational opportunities.

April obtained her Bachelor of Arts in Organizational Leadership from the University of South Carolina and her Master of Library and Information Studies from the University of Alabama. She conducts workshops on leadership and communication and hosts a morning broadcast called Daily Dose LIVE that presents success tips to audiences worldwide. She is a certified life and management coach, who loves to propel individuals to success through personal and professional growth.

April and her husband, Todd, consult and train entrepreneurs in leadership, management, investing, and budgeting. They are the parents of five sons. When April is not working, she enjoys a cup of green tea, while reading Pride & Prejudice.

Welcoming New Customers to the Library

Public Services

When was the last time you signed up for a library card? Most of us who work in libraries have had a card for such a long time that we may be out of touch with the new customer experience. When someone signs up for a library card, your library has a one-time opportunity to welcome them and make them aware of all the great services and programs you offer.

This session will provide recommendations on strategies you can use to welcome new customers, get them engaged with your library and encourage them to use different services and programs. We will also discuss potential barriers that prevent new customers from signing up and/or using their card, and how to remove those barriers to increase engagement.

Biography ~ Cordelia Anderson
Cordelia Anderson has twenty years’ experience creating marketing and communications strategies for highly visible organizations. During her tenure as Director of Marketing & Communications for Charlotte Mecklenburg Library, she implemented many innovative marketing and communications strategies that earned her team the inaugural Library Journal Marketer of the Year Award and the John Cotton Dana Award. Cordelia now runs her own consulting company, working with clients in libraries, educational organizations, nonprofits and governments.
She has spoken at many meetings and conferences, including the American Library Association Annual Conference, Internet Librarian, Computers in Libraries and Library Marketing & Communications Conference.

Big Programs, Little Budget: Forging Community Partnerships in a Small Town

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Your webinar will be held on February 9, 2020, 10:30 am – 11:30 am ET.

Login here: https://attendee.gotowebinar.com/register/6384520285458280720

Within 7 days, the recording of this session will be available in our On-Demand section.

Meservey, Iowa, is tiny — fewer than 250 residents —and the library’s budget is tight. Despite this, the Meservey Public Library has managed to triple its program attendance in the past few years and create many memorable, budget-friendly events.

Drawing on her experience as director of the Meservey Public Library, Chelsea Price will share ideas for hosting “”big”” programs on a small budget and discuss how partnerships can be an invaluable resource for programming.

Participants of this session will:
• Discover new programming ideas
• Learn how to build partnerships with community members to help the library thrive as the “”hub”” of the town
• Explore ways to trim your programming budget and save money

Presenter ~ Chelsea Price
Chelsea Price is the director of the Meservey Public Library in Meservey, Iowa. Chelsea has presented at the Kids First Conference in Iowa and the ARSL conference in Springfield, Illinois, and she writes for the Programming Librarian blog. Her book, 209 Big Program Ideas for Small Budgets, is being published through ALA Editions and is set to hit shelves in the fall of 2020. Chelsea and her husband love volunteering at animal shelters throughout the Midwest, and they have four senior, special-needs dogs of their own.

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