Crafting Effective Library User Surveys

Surveys are a valuable tool for gathering feedback from library users and improving services. This webinar will guide you through the process of designing, implementing, and analyzing effective surveys tailored to the needs of your library. Learn best practices for question design, distribution methods, and data analysis to ensure your surveys provide meaningful insights.

Learning Outcomes:
Understand the purpose and benefits of conducting library user surveys.
Learn how to design clear, unbiased survey questions.
Explore various methods for distributing surveys and increasing response rates.
Gain skills in analyzing survey data and identifying key trends.
Discover strategies for reporting survey results to stakeholders.
Who Should Attend: This webinar is perfect for librarians, library managers, and staff responsible for user experience and service improvement. Whether you are new to survey design or looking to refine your existing skills, this session will provide valuable insights.

Presenter: Heidi Fendrick has been working in libraries for over a decade and currently serves as the State Data Coordinator for the Utah State Library Division. She has extensive experience training libraries of all sizes and from diverse backgrounds on data management, spreadsheets, statistics, and more. Heidi’s expertise and passion for data make her a valuable resource for any library professional looking to enhance their technical skills and improve their library’s data practices.

The recording and handouts will be available on Niche Academy after the live event as well as our library of over 700 recorded sessions. To access Niche, go to: https://my.nicheacademy.com/floridalibrarywebinars

Register here via Zoom for the live event or through the link below.