How to Deflect and Handle Inappropriate Comments

Has anyone ever said anything to you that was inappropriate? Have you received a comment that made you feel uncomfortable? You are not alone! In a world of inclusivity and multi-generational awareness, empower yourself to handle inappropriate comments from patrons and staff. Join Rosie Clark for an engaging and interactive 60-minute online training. She will […]

Influencing Others into Action

For this program, we consider how to foster positive influence in our work groups. We will examine our emotional intelligence, communication styles/strategies, and learn best practices for engaging work problems/conflict. […]

The ‘Must Do List’ for Leaders

Expand your horizons and discover ways to be your best self in your leadership role. Whether you’re new to your position as a leader or have been a leader for […]

Transform and Thrive: Fostering Wellness in Our Work

Library staff and administration do more than point people in the right direction to books and information. We foster wellness for ourselves and others. One way to foster wellness is to tap the entrepreneurial spirit and apply it within the library organization, setting the tone that the library is a welcoming and creative space for […]

Teaching Library Budgets to Outsiders: How Library Budgets Benefit All

Library budgets can be complex and diverse. From book purchases to salaries to databases, budgets span into various divisions that require expertise and knowledge. But what outsiders often don’t realize is how impactful budget decisions are. Chronically underfunded, stakeholders and administrators have little understanding of what funds go towards and how it benefits the entire […]

Crafting Effective Library User Surveys

Surveys are a valuable tool for gathering feedback from library users and improving services. This webinar will guide you through the process of designing, implementing, and analyzing effective surveys tailored to the needs of your library. Learn best practices for question design, distribution methods, and data analysis to ensure your surveys provide meaningful insights. Learning […]

From Knowing to Doing: Maximizing the Impact of Employee Training

For this program, we will consider how to build and instruct effective and transferable employee training programs. Through learning effective training techniques, you will learn how to maximize training effectiveness and ensure employees are equipped for the workplace. Finally, we will examine how to structure content, implement SWOT analysis techniques, and how to present content […]

Succeeding with Community Partnerships

The public library is often called on to be “all things to all people.” As the list of “all things” continues to grow it is getting harder to deliver on […]

Preparing for a Successful Leadership Transition

Your long-time director or dean announced their departure from your organization. Everyone is in a little bit of a panic. For many employees, this is the only library leader they’ve […]