Ted Talks are educational, entertaining, timely and sometimes stretch your thinking, beliefs and opinions on a variety of topics. They are free to access and easy to share with your coworkers, friends and family. Ted Talks can be used as tools for self-growth and as an opportunity for your team, department and organizational learning and […]
Establishing a Library Mentorship Program can strengthen the roots of longtime library staff and support new growth for new librarians. In August of 2022, Buncombe County Public Libraries launched our first Library Mentorship Program to strengthen and support library staff after COVID. Built around our County values, our Library Mentorship Program (LMP) connects new staff […]
Boundaries and limit setting for patrons at public libraries can prevent library workers from feeling drained at the end of a workday. When healthy boundaries are set, it helps us […]
Meetings should be productive and have a purpose. Many times staff members dread meetings and would rather do anything but attend them. This session will introduce and reaffirm various components of hosting and attending meetings. We will discuss group dynamics, active listening skills, conflict management, creating an inclusive environment, and communicating clear meeting guidelines, instructions, […]
For this workshop, we will learn best practices for being a facilitator. Through learning transferable communication skills, including how to manage communication anxiety, present with confidence, and manage challenging conversations you will learn how to be a more effective communicator. Working from the understanding communication is a skill set, we will examine how to prepare, […]
The National Alliance of Mental Illness estimates that one in five children, teens, and adults suffer from a mental illness. With libraries functioning as a hub of the communities they […]
This program will introduce a comprehensive self-care program for librarians aimed at promoting mental and physical well-being, reducing stress, and preventing burnout. By implementing targeted self-care techniques, we can create a healthier and more resilient library community. Librarians, like many other professionals, can experience stress and burnout due to the demands of their jobs. Practicing […]
Can a more agile leadership approach cultivate motivation and improve your team's and community's collaborations and outcomes? From "failing fast" and "defining done" to increased transparency and earlier stakeholder feedback, […]
Training adult learners (andragogy) is very different from teaching children (pedagogy). With training being a critical component in the workplace, how can we maximize impact for employees? Learn how to […]
For this program, we will learn best practices for communicating in the workplace. Through learning transferable communication skills, including interpersonal and group communication strategies you will learn how to be […]
Effectively dealing with users who are upset, non-compliant and even displaying threatening behaviors can become an everyday occurrence in your library. How you respond to these difficult behaviors is often the key to de-escalating these situations and protecting yourself when a patrons’ behavior is no longer acceptable or wanted. In this interactive and informative program, […]
Has anyone ever said anything to you that was inappropriate? Have you received a comment that made you feel uncomfortable? You are not alone! In a world of inclusivity and multi-generational awareness, empower yourself to handle inappropriate comments from patrons and staff. Join Rosie Clark for an engaging and interactive 60-minute online training. She will […]
