Cultivating Community with a Library Mentorship Program

Establishing a Library Mentorship Program can strengthen the roots of longtime library staff and support new growth for new librarians. In August of 2022, Buncombe County Public Libraries launched our […]

Setting Boundaries with Patrons

Boundaries and limit setting for patrons at public libraries can prevent library workers from feeling drained at the end of a workday. When healthy boundaries are set, it helps us […]

Rethink and Rejuvenate Your Library Meetings

Meetings should be productive and have a purpose. Many times staff members dread meetings and would rather do anything but attend them. This session will introduce and reaffirm various components […]

Looks Like I’m a Facilitator: Now What?!

For this workshop, we will learn best practices for being a facilitator. Through learning transferable communication skills, including how to manage communication anxiety, present with confidence, and manage challenging conversations […]

Keeping the Candle Lit – Mitigating Burnout at your Library

This program will introduce a comprehensive self-care program for librarians aimed at promoting mental and physical well-being, reducing stress, and preventing burnout. By implementing targeted self-care techniques, we can create […]

More Agile Teams and Collaborations

Can a more agile leadership approach cultivate motivation and improve your team's and community's collaborations and outcomes? From "failing fast" and "defining done" to increased transparency and earlier stakeholder feedback, […]

De-escalation Techniques That Work with Your Patrons

Effectively dealing with users who are upset, non-compliant and even displaying threatening behaviors can become an everyday occurrence in your library. How you respond to these difficult behaviors is often […]

How to Deflect and Handle Inappropriate Comments

Has anyone ever said anything to you that was inappropriate? Have you received a comment that made you feel uncomfortable? You are not alone! In a world of inclusivity and […]

Influencing Others into Action

For this program, we consider how to foster positive influence in our work groups. We will examine our emotional intelligence, communication styles/strategies, and learn best practices for engaging work problems/conflict. […]