Looks Like I’m a Facilitator: Now What?!

For this workshop, we will learn best practices for being a facilitator. Through learning transferable communication skills, including how to manage communication anxiety, present with confidence, and manage challenging conversations you will learn how to be a more effective communicator. Working from the understanding communication is a skill set, we will examine how to prepare, […]

Keeping the Candle Lit – Mitigating Burnout at your Library

This program will introduce a comprehensive self-care program for librarians aimed at promoting mental and physical well-being, reducing stress, and preventing burnout. By implementing targeted self-care techniques, we can create a healthier and more resilient library community. Librarians, like many other professionals, can experience stress and burnout due to the demands of their jobs. Practicing […]

More Agile Teams and Collaborations

Can a more agile leadership approach cultivate motivation and improve your team's and community's collaborations and outcomes? From "failing fast" and "defining done" to increased transparency and earlier stakeholder feedback, […]

De-escalation Techniques That Work with Your Patrons

Effectively dealing with users who are upset, non-compliant and even displaying threatening behaviors can become an everyday occurrence in your library. How you respond to these difficult behaviors is often […]

How to Deflect and Handle Inappropriate Comments

Has anyone ever said anything to you that was inappropriate? Have you received a comment that made you feel uncomfortable? You are not alone! In a world of inclusivity and multi-generational awareness, empower yourself to handle inappropriate comments from patrons and staff. Join Rosie Clark for an engaging and interactive 60-minute online training. She will […]

Influencing Others into Action

For this program, we consider how to foster positive influence in our work groups. We will examine our emotional intelligence, communication styles/strategies, and learn best practices for engaging work problems/conflict. […]

The ‘Must Do List’ for Leaders

Expand your horizons and discover ways to be your best self in your leadership role. Whether you’re new to your position as a leader or have been a leader for […]

Transform and Thrive: Fostering Wellness in Our Work

Library staff and administration do more than point people in the right direction to books and information. We foster wellness for ourselves and others. One way to foster wellness is to tap the entrepreneurial spirit and apply it within the library organization, setting the tone that the library is a welcoming and creative space for […]