This program will introduce a comprehensive self-care program for librarians aimed at promoting mental and physical well-being, reducing stress, and preventing burnout. By implementing targeted self-care techniques, we can create a healthier and more resilient library community. Librarians, like many other professionals, can experience stress and burnout due to the demands of their jobs. Practicing […]
Reconstruct your communication for breakthrough clarity! Transform presentations, emails, speeches, & meetings with the power of brevity. It is harder than ever to capture an audience’s attention. We decide in around 17 seconds if we like what we are reading. April introduces principles from the book, Smart Brevity, to help communicators say more with less […]
Like most people, you probably have a lot going on and good reasons to feel distressed. Being stressed from time to time is actually normal and healthy. The problem is when it is ongoing and chronic. Not only does it feel incredibly uncomfortable, but stress can cause numerous serious health conditions such as diabetes, cardiovascular […]
Effectively dealing with users who are upset, non-compliant and even displaying threatening behaviors can become an everyday occurrence in your library. How you respond to these difficult behaviors is often the key to de-escalating these situations and protecting yourself when a patrons’ behavior is no longer acceptable or wanted. In this interactive and informative program, […]
We are incredibly sensitive creatures and very affected by our environment and the people around us. And because we can’t control all aspects of our external circumstances, we experience a whole range of daily challenging emotions such as fear, frustration, sadness, confusion, worry, doubt, helplessness, loneliness, etc. It's natural to not want to have unpleasant […]
Maybe this is familiar, in your old role, people knew they could count on you. You had their backs, you knew where all of the hidden levers and pitfalls were and how to avoid them. You were integral to your team’s success. Now, you’re in a new role, maybe you started a new job with […]
Library staff and administration do more than point people in the right direction to books and information. We foster wellness for ourselves and others. One way to foster wellness is […]
Your long-time director or dean announced their departure from your organization. Everyone is in a little bit of a panic. For many employees, this is the only library leader they’ve […]
Employees with high morale have less absenteeism, turnover and errors, and are more productive. We all want an engaged and productive staff…and neuroscience explains why certain strategies are more adept […]
Do you have people on your team who do not want to be coached? Know someone who resists any of your attempts to help? Or maybe an employee who could […]
"I should not have done/said that. I wish I could take it back." "I should not have gotten so angry and reacted so strongly." "I can't believe I messed up […]
For this workshop, we will unlock the secrets of non-verbal communication. We will spend time identifying the nuance and importance of non-verbals as well as examine some of the most […]
