A Mindful Approach to Stress
Like most people, you probably have a lot going on and good reasons to feel distressed. Being stressed from time to time is actually normal and healthy. The problem is […]
Like most people, you probably have a lot going on and good reasons to feel distressed. Being stressed from time to time is actually normal and healthy. The problem is […]
Effectively dealing with users who are upset, non-compliant and even displaying threatening behaviors can become an everyday occurrence in your library. How you respond to these difficult behaviors is often […]
We are incredibly sensitive creatures and very affected by our environment and the people around us. And because we can’t control all aspects of our external circumstances, we experience a […]
Maybe this is familiar, in your old role, people knew they could count on you. You had their backs, you knew where all of the hidden levers and pitfalls were […]
Library staff and administration do more than point people in the right direction to books and information. We foster wellness for ourselves and others. One way to foster wellness is […]
Your long-time director or dean announced their departure from your organization. Everyone is in a little bit of a panic. For many employees, this is the only library leader they’ve […]
Employees with high morale have less absenteeism, turnover and errors, and are more productive. We all want an engaged and productive staff…and neuroscience explains why certain strategies are more adept […]
Do you have people on your team who do not want to be coached? Know someone who resists any of your attempts to help? Or maybe an employee who could […]
"I should not have done/said that. I wish I could take it back." "I should not have gotten so angry and reacted so strongly." "I can't believe I messed up […]
For this workshop, we will unlock the secrets of non-verbal communication. We will spend time identifying the nuance and importance of non-verbals as well as examine some of the most […]
Do you ever feel like you are overcome with a tidal wave of emotions? Or holding back your own emotional dam that is filled to the brim? How about trying […]
Communication is essential to running a productive and effective workplace. We all have different communication styles and may unwittingly create confusion or discord. This program explores numerous ways we can […]