Essential Spanish for Library Staff: Key Words and Phrases for Effective Communication

This program is designed for library employees looking to improve their ability to serve and communicate with the Spanish-speaking community. With a focus on common Spanish words and phrases specifically selected for library situations, the webinar will equip participants with the essential linguistic knowledge to help patrons perform daily tasks and to more effectively interact […]

Circulation Desk Spanish

Would you like to be able to say a few phrases in Spanish to help Spanish-speakers feel welcome? In this webinar, you will learn some basic vocabulary to greet patrons, […]

Interdepartmental and Intergenerational English Learning Programming

Even within the same library system, our understanding of our patrons’ needs varies immensely. As different as library departments may seem, combining our insights enriches our understanding of the community we serve and their interconnection throughout generations. This webinar describes how to plan an interdepartmental and intergenerational program, taking a project-based English learning initiative as […]

How to Whip Your Online Donation Page Into Shape

Boosting contributions begins with an optimized, donor-centric online donation form. In this in-depth webinar, we’ll show you how to transform your form into a high-performing tool that increases giving by […]