Library Signage: The Good, The Bad, and the Ugly

Customer service and library signage go hand in hand. How do patrons see your library’s signage and does it address appropriate customer needs? The session will look critically at many […]

Prompt Engineering & Chatbots in Libraries

This webinar will discuss prompt engineering techniques for general large language models (LLMs) such as ChatGPT, Google Gemini, Microsoft Copilot, and Claude AI. Focusing on prompt engineering techniques for interacting […]

The Thanks Giving Challenge

The Thanksgiving Holiday is about reflecting on our blessings and acknowledging our gratitude for the people and things in our lives that bring us feelings of joy and peace. It […]

Who’s On First: Cleaning up Communication

Communication is essential to running a productive and effective workplace. We all have different communication styles and may unwittingly create confusion or discord. This program explores numerous ways we can […]

AI Literacy Made Easy: A Practical Toolkit for Public Libraries

Equip yourself with a practical toolkit and actionable tips for rolling out community AI literacy initiatives that any library can implement. This webinar will walk you through easy-to-follow strategies, provide […]

Be a Library Champion!

Many people think they know what a 21st century library offers, but the truth is, many don’t know the full story of the hidden gem right in their neighborhood. The […]

From A to Gen Z: The ABCs of Leading Gen Z in the Workplace

Statistics indicate that around 27% of Gen Z is expected to significantly influence the workforce by 2025. Today's workforce encompasses up to five distinct generations, spanning from Baby Boomers to […]

‘Tis the Season to Think Safety: 12 Tips to Keep Your Library and Workers Safe During the Holidays

Ah, the holidays! A time for increased cheer, goodwill, celebration and safety hazards. From festive decorations to dealing with seasonal stress, the potential for safety-related incidents and accidents largely increases during the holiday season. Join former life safety officer and experienced “safety nerd”, Rosie Clark, to learn 12 easy and actionable things you can do […]

Tech Trends 2025 and Beyond

Stay ahead of the latest tech trends in the quickly evolving technology landscape. We’ll explore emerging trends like AI, automation, virtual and augmented reality, and more that are poised to […]

Mentoring as Part of Succession Planning

Mentoring is a vital component of succession planning. Working to create a pool of potential successors can be accomplished though developing relationships with leaders and experts within your organization, and providing growth opportunities for mentees. The specific learning objectives of this session are: • Identifying the need for leadership development in the/your organization • Steps […]

Building a Burnout Prevention Strategy

Much has been said about burnout in recent years, but it remains a persistent challenge for libraries. In fact, the problem of burnout is so widespread that it is now […]