Serving Our Mobile Users

Your webinar will be held on September 30, 2020,  12:00 pm – 1:00 pm  ET.

Login here: https://us02web.zoom.us/meeting/register/tZIpd-2trj0qE9HzEdsXv-VFy1T2tz5vWMnx

Within 7 days, the recording of this session will be available in our On-Demand section.


More than ever, our users are interacting with the library digitally. Where once this activity occurred via computer, it is increasingly being done using tablets and smartphones. With this in mind, what are the trends in mobile, and what can libraries do to make themselves mobile friendly in the year 2020 and beyond?

Biography ~ Nick Tanzi
Nick Tanzi has been incorporating emerging technologies into the library as a children’s librarian, the founding member of a digital services department, and most recently, as the Assistant Director of the South Huntington Public Library. During this time, he has spoken in the U.S. and abroad on topics ranging from social media marketing to 3D printing. He is the author of Making the Most of Digital Collections through Training and Outreach (2016), and Best Technologies for Public Libraries (2020). He writes “The Wired Library” column for Public Libraries Magazine. Tanzi was named a 2017 Dewey Fellow by the New York Library Association, and currently serves as President of its Making and STEAM Round Table.

Developing Dynamic Leadership Skills

Developing Dynamic Leadership Skills


Some people seem to be natural leaders, yet anyone can develop the skill set needed with some practice, patience and experience. If you want to take your team, department, organization and career as far as it can go, then you will have to be willing to put in the work to develop your leadership skills and style.

In this interactive and informative program attendees will briefly examine four areas of leadership; communication, accountability & expectations, failure, and initiative and creativity.

As a result of the program attendees will be able to use the information to hone their skills to become a transformative leader for their organization.

Original broadcast June 16, 2020 


Biography ~ Gavin J. Woltjer

Gavin J. Woltjer is the Library Director for the Billings (MT) Public Library. When not held hostage in a good book, he enjoys exploring the wilds of Montana with his wife, Rena, and their three children. His research interests include: data analytics; library leadership; economic development and libraries; archives and record management; and, librarian as public historian.


Going from Ordinary to Extraordinary: The Importance of Good Process Management

Going from Ordinary to Extraordinary: The Importance of Good Process Management

Process Management is a way of looking at and then controlling the processes that are present in an organization. As a business practice it encompasses techniques and structured methods. The goals include identifying and modifying existing processes so they align with a desired, presumably improved, future state of affairs.

Librarians need good process to be successful.  But really how important is standardization?  In this informative webinar, Dr. Dean Russell will discuss the how’s and why’s of process management and the relation to your library’s success in meeting its goals and mission.

Attendees will learn:

• A quick history of how and why process control started
• The myth that having digitized processes creates a clear and coherent organization of these processes
• How processes build performance
• Why processes have to be agile and actionable
• What we can learn from Wikipedia


Original broadcast June 18, 2020 

Biography ~ Dr. Dean Russell

Dean is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team.
He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.

Understanding 5G Wireless Networks

Understanding 5G Wireless Networks

There has been a buzz surrounding Fifth Generation (5G) wireless networks for many years; but in 2019, cellular companies finally started widespread deployment. 5G technologies promise to change the way people communicate online with blazingly fast speeds connecting billions of Internet of Things (IoT) devices, which will help shape truly ubiquitous computing in the future. Users will be able to download entire films instantly, stream 4K video games flawlessly with decreased latency, accomplish astronomical computing tasks thanks to split rendering, and much more. In this webinar:

· Learn what a 5G network is and what it is capable of doing,
· Explore 5G standards and see how the technology will
impact current library IT infrastructure,
· Understand the issues concerning people’s anxiety regarding its
safety, and
· Discuss 5G’s future and how it will affect libraries.


Original broadcast June 17, 2020 

Biography ~ Chad Mairn
Chad Mairn is an Information Services Librarian, Assistant Professor, and manages the Innovation Lab at St. Petersburg College. While an undergraduate studying Humanities at the University of South Florida (USF), Chad was awarded a Library of Congress Fellowship archiving Leonard Bernstein’s personal papers. During his Library and Information Science (LIS) graduate work, also at USF, Chad became a technology liaison between the Bill Gates Learning Foundation and Florida public libraries. In 2016, Chad received a League of Innovation Excellence Award in Teaching and Learning for Innovation in the Use of Technology.


The Neuroscience of Making

The Neuroscience of Making


Making and Makerspaces been growing in popularity in schools and libraries over the last few years. Opportunities for student-driven exploration and tinkering seem intuitively appealing to many teachers and librarians, and it turns out there are very good reasons why.

This interactive and informative session with Conn McQuinn will explore the neuroscience behind why Making is so engaging, and the important benefits it can provide to students and library users in our busy and over-scheduled world.

Original broadcast June 9. 2020 



Biography ~ Conn McQuinn
Conn McQuinn has spent forty years working in both informal and formal educational settings. He has had the privilege of working for two great institutions, starting his career at Pacific Science Center in Seattle for fifteen years, and then twenty-five years at Puget Sound Educational Service District in Renton, Washington. At Pacific Science Center he directed the nation’s largest traveling science education program, and at PSESD managed numerous projects and workshops on a broad range of topics, including science education, educational technology, robotics, and project-based learning, with much of the last ten years focused on neuroscience in learning.

He was worked with thousands of teachers and administrators from districts throughout Washington State and beyond and presented at conferences across the country. He has a Master’s Degree in Science Education and is the author of sixteen children’s activity books covering a range of seemingly random topics.

It’s No Mystery: Plan Programs to Engage Your Crime Fiction Fans

It’s No Mystery: Plan Programs to Engage Your Crime Fiction Fans


Crime fiction in its many forms is perennially popular. There’s something about a good mystery that draws our patrons in. Take advantage of this passion and bring your patrons in with mystery-related programming.

Participants will:
• Discuss passive programming and displays
• Explore potential partnerships with mystery writers and enthusiasts in their communities
• Learn about the fun a mystery night and/or a regular mystery book group can bring to their library, along with best practices and   tips for maintaining those programs


Original broadcast June 11, 2020 

Biography ~ Cari Dubiel
Cari is the Adult Learning and Information Services Manager at Twinsburg Public Library. She is also a writer, teacher, and podcaster. She is a former Library Liaison to Sisters in Crime, an organization of 3600 crime writers and readers nationwide.

Google Analytics and Google Data Studio

Google Analytics and Google Data Studio


This webinar introduces the basics of Google Analytics – from getting started and understanding how it works so you can get your website running with the powerful tools offered through Google Analytics. This webinar highlights the importance of using it for tracking of your website or marketing campaigns so you can make better informed decisions, understand your users, and use that data to provide a better digital experience. We will also explore how you can incorporate Google Data Studio with your Analytics for amazing interactive reports that are sure to impress any board meeting.


Original broadcast June 10, 2020 

Biography ~ Brian Pichman
Brian Pichman is a technology enthusiast, sharing his thoughts and ideas to libraries so they can become more interactive, innovative, collaborative, and engaging He is a web developer with experience designing websites. Brian started a collaborative platform called the Evolve Project which aims to change the way people see libraries by introducing new technology and concepts for libraries. Libraries need to re-position themselves as community anchors in order to succeed in today’s culture.

Increase Library Usage Through Strategic Merchandising


Your webinar will be held on September 22, 2020,  10:30 am – 11:00 am  ET.

Login here: http://connectpro85922111.adobeconnect.com/rysozun98wc7/

Within 7 days, the recording of this session will be available in our On-Demand section.



There’s a lot of science and psychology in the retail merchandising world that can benefit your library. In fact, it can not only invigorate and improve your everyday displays and signage, it can also increase your usage statistics. Trying it doesn’t have to be difficult or expensive. In this webinar, Kathy Dempsey will explain what merchandising is and will reveal strategies to help you do it quickly and effectively. Through pro tips and lots of photographic examples, you will:

 Learn the difference between creating displays and doing merchandising.
 Understand how the magic of merchandising can increase library usage and circulation.
 Realize what turns people off and keeps them from entering your building.
 View photos of great (and not-so-great) merchandising from libraries around the world.
 Realize how merchandising, signage, and displays affect the user experience (UX).

Please note: This session is not geared toward ideas about what to display. Instead, it’s about the strategies behind good displays, signage, and promotion. It’s about upholding your brand and improving customers’ usage of, and perspectives of, the library.

Biography ~ Kathy Dempsey
Kathy Dempsey wrote the popular how-to tome The Accidental Library Marketer and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding. Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Librariesmagazine. She also blogs at The ‘M’ Word. She’s a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017. This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 20+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible. She continues to fight the stereotypes that librarians are boring and that “marketing” is a dirty word.

Revisiting Two Classic Books: Think and Grow Rich and The Seven Spiritual Laws of Success

Your webinar will be held on September 17, 2020,  2:00 pm – 3:00 pm  ET.

Login here: http://connectpro85922111.adobeconnect.com/rtljr6sv5whl/

Within 7 days, the recording of this session will be available in our On-Demand section.


Think and Grow Rich by Napoleon Hill has been called the “”Granddaddy of All Motivational Literature.”” It was the first book to boldly ask, “”What makes a winner?”” Originally published in the 1940’s, Think and Grow Rich continues to be one of the most popular books today on the power of our thoughts to manifest our reality.

The Seven Spiritual Laws of Success by Deepak Chopra are powerful principles you can use to fulfill your deepest desires with effortless joy. When you put them into practice, you’ll realize that you can manifest whatever you’ve been dreaming about.

In this interactive and interactive program, attendees will learn how to apply the wisdom from these classic books to better take control of their thoughts and lives today to create the future that they desire.

Biography ~ Andrew Sanderbeck
Andrew Sanderbeck has experienced life as a commercial disc jockey, retail manager, corporate training manager and an adjunct professor. Today, he thrives as an introverted entrepreneur, spouse, parent and grandparent who loves animals, people, books, music, spiritual conversation, quiet time and travel. (The order varies from day to day)

People tell Andrew that they love his inspirational online publication, The Friday News Minute – which like Andrew, does not go out every Friday.

Creating a Drama Free Workplace Through Focused Team Development

Your webinar will be held on September 15, 2020,  2:00 pm – 3:00 pm  ET.

Login here: http://connectpro85922111.adobeconnect.com/r1vvqf1exmrm/

Within 7 days, the recording of this session will be available in our On-Demand section.



Whether you are a newly developing group or tight-knit team who has worked together for several years, there is always the potential for unintended and unwanted drama. Even those who prefer not to contribute can be tempted into conversation that can quickly turn into complaining or gossip.
In this session we will explore the four stage of team development and how to avoid the pitfalls of tempting drama, such as gossip in the workplace.

Attendees will learn:
• The four stages of team development and how to work through each
• Steps to function as a Team of Individuals
• Strategies to avoid the temptation of contributing to drama in the workplace

Biography ~ Dana Bomba
Dana Bomba is a Branch Manager with the Chesterfield County Public Library near Richmond, Virginia. Her primary focuses are daily operations, staff development, and outreach initiatives. The area of her job she enjoys the most is staff development as she helps her team realize their full potential in an encouraging and empowering way.